Platform Commission Fee
TikTok Shop may modify this Article from time to time, in which case TikTok Shop will update the “Last Revised” date at the top of this Article. If TikTok Shop makes major changes to this Article, TikTok Shop will inform you in writing via multiple channels, including but not limited to policies, TikTok Shop Seller Centre, and email, 30 days before the changes take effect. However, it is your sole responsibility to review this Article from time to time to stay apprised of all updates. This article supersedes and replaces all prior agreements, covenants, warranties, representations, and understandings, whether written or oral, regarding TikTok Shop fees.
Current Commission FeeTikTok Shop calculates commission fees based on the category of each item within an order and charges sellers the aggregated total on all qualified orders.
Definitions
Commission Fee = Commission Fee Rate % × (Customer Payment + Platform Discount − Customer Refund − Platform Discount Refund)
Product DiscountsIf a product has a discount applied, the seller's commission is calculated based on customer's payment, plus the platform discount amount.
Refunds and Returns
Example2: Order with products from multipleAssuming a customer's order contains 2 items, subject to 10% and 9% fee rate respectively.
Current Commission FeeTikTok Shop calculates commission fees based on the category of each item within an order and charges sellers the aggregated total on all qualified orders.
Category | Commission | Exception |
Automotive & Motorcycle | 7% | |
Computers & Office Equipment | 7% | |
Food & Beverages | 7% | |
Household Appliances | 7% | |
Phones & Electronics | 7% | |
Furniture | 7% | |
Home Improvement | 7% | |
Books, Magazines & Audio | 9% | |
Collectibles | 9% | |
Home Supplies | 9%* | The commission fee rates of the following sub-categories are set to 7%: Towels, Household Cleaners, Kitchen Rolls & Wipes, Sponges & Scouring Pads, Tissues & Napkins, Toilet Paper & Wipes, Trash Bags |
Kitchenware | 9% | |
Textiles & Soft Furnishings | 9% | |
Tools & Hardware | 9% | |
Baby & Maternity | 10%* | The Commission fee rates of the following sub-categories is set to 7%: Infant Formula, Growth Milk Formula |
Beauty & Personal Care | 10%* | The Commission fee rates of the following sub-categories are set to 7%: Personal Care Appliances |
Health | 10% | |
Jewelry Accessories & Derivatives | 10% | |
Shoes | 10% | |
Sports & Outdoor | 10% | |
Toys & Hobbies | 10% | |
Fashion Accessories | 12% | |
Kids' Fashion | 12% | |
Luggage & Bags | 12% | |
Menswear & Underwear | 12% | |
Modest Fashion | 12% | |
Pet Supplies | 12% | The commission fee rates of the following sub-categories are set to 7%: Dog & Cat Food, Dog & Cat Litter |
Womenswear & Underwear | 12% | |
Note: *Subject to exceptions. |
Qualified Orders
Orders that have been successfully paid and delivered are qualified orders. Commission Fee
The fee that TikTok Shop charges on all successfully paid and delivered orders. Commission Fee = Commission Fee Rate % × (Customer Payment + Platform Discount − Customer Refund − Platform Discount Refund)
Product DiscountsIf a product has a discount applied, the seller's commission is calculated based on customer's payment, plus the platform discount amount.
Refunds and Returns
Customers can request a cancel/return/refund request through the Orders section within the TikTok App. The request can only be made if the order falls within the return period. If a refund, return, or cancellation occurs after the customer successfully places an order, TikTok Shop will refund the commission fee amount for the product(s).
Example1: Single Item with different Discount and Refund StatusAssuming a customer's order contains 1 item, subject to 7% commission fee rate.Non-discounted Orders | Discounted Orders | Partially Refunded Order | Fully Refunded Order | |
Customer Payment (incl. shipping&tax) | ¥1,200 | ¥950 | ¥1020 | ¥1020 |
Seller Discounts | – | ¥200 | – | – |
Platform Discount | – | ¥50 | ¥50 | ¥50 |
Customer Refund | – | – | −¥510 | −¥1020 |
Platform Discount Refund | – | – | −¥25 | −¥50 |
Commission Fee Rate | 7% | |||
Commission Fee Formula | Commission Fee = Commission Fee Rate % × (Customer Payment + Platform Discount − Customer Refund − Platform Discount Refund) | |||
Commission Fee | 7% × (¥1200 + ¥0 − ¥0 − ¥0) = ¥84 | 7% × (¥950 + ¥50 − ¥0 − ¥0) = ¥70 | 7% × (¥1020 + ¥50− ¥510 − ¥25) = ¥37.45 | 7% × (¥1020 + ¥50 − ¥1020 − ¥50) = ¥0 |
Item A | Item B | |
Customer Payment (incl. shipping&tax) | ¥80 | ¥1300 |
Seller Discounts | ¥10 | ¥0 |
Platform Discounts | ¥10 | ¥200 |
Customer Refunds | – | – |
Platform Discount Refunds | – | – |
Commission Fee Rate | 10% | 9% |
Commission Fee Formula | Commission Fee = Commission Fee Rate % × (Customer Payment + Platform Discount − Customer Refund − Platform Discount Refund) | |
Commission Fee | 10% × (¥80 + ¥10 − ¥0 − ¥0) = ¥9 | 9% × (¥1300 + ¥200 − ¥0 − ¥0) = ¥135 |
Total Commission Fee | ¥144 | |