Platform Commission Fee

TikTok Shop may modify this Article from time to time, in which case TikTok Shop will update the “Last Revised” date at the top of this Article. If TikTok Shop makes major changes to this Article, TikTok Shop will inform you in writing via multiple channels, including but not limited to policies, TikTok Shop Seller Centre, and email, 30 days before the changes take effect. However, it is your sole responsibility to review this Article from time to time to stay apprised of all updates. This article supersedes and replaces all prior agreements, covenants, warranties, representations, and understandings, whether written or oral, regarding TikTok Shop fees.
Current Commission FeeTikTok Shop calculates commission fees based on the category of each item within an order and charges sellers the aggregated total on all qualified orders.
Category
Commission
Exception
Automotive & Motorcycle
7%
Computers & Office Equipment
7%
Food & Beverages
7%
Household Appliances
7%
Phones & Electronics
7%
Furniture
7%
Home Improvement
7%
Books, Magazines & Audio
9%
Collectibles
9%
Home Supplies
9%*
The commission fee rates of the following sub-categories are set to 7%: Towels, Household Cleaners, Kitchen Rolls & Wipes, Sponges & Scouring Pads, Tissues & Napkins, Toilet Paper & Wipes, Trash Bags
Kitchenware
9%
Textiles & Soft Furnishings
9%
Tools & Hardware
9%
Baby & Maternity
10%*
The Commission fee rates of the following sub-categories is set to 7%: Infant Formula, Growth Milk Formula
Beauty & Personal Care
10%*
The Commission fee rates of the following sub-categories are set to 7%: Personal Care Appliances
Health
10%
Jewelry Accessories & Derivatives
10%
Shoes
10%
Sports & Outdoor
10%
Toys & Hobbies
10%
Fashion Accessories
12%
Kids' Fashion
12%
Luggage & Bags
12%
Menswear & Underwear
12%
Modest Fashion
12%
Pet Supplies
12%
The commission fee rates of the following sub-categories are set to 7%: Dog & Cat Food, Dog & Cat Litter
Womenswear & Underwear
12%
Note: *Subject to exceptions.
Definitions
Qualified Orders
Orders that have been successfully paid and delivered are qualified orders.
Commission Fee
The fee that TikTok Shop charges on all successfully paid and delivered orders.
Commission Fee = Commission Fee Rate % × (Customer Payment + Platform Discount − Customer Refund − Platform Discount Refund)
Product DiscountsIf a product has a discount applied, the seller's commission is calculated based on customer's payment, plus the platform discount amount.
Refunds and Returns
Customers can request a cancel/return/refund request through the Orders section within the TikTok App. The request can only be made if the order falls within the return period. If a refund, return, or cancellation occurs after the customer successfully places an order, TikTok Shop will refund the commission fee amount for the product(s).
Example1: Single Item with different Discount and Refund StatusAssuming a customer's order contains 1 item, subject to 7% commission fee rate.
Non-discounted Orders
Discounted Orders
Partially Refunded Order
Fully Refunded Order
Customer Payment (incl. shipping&tax)
¥1,200
¥950
¥1020
¥1020
Seller Discounts
¥200
Platform Discount
¥50
¥50
¥50
Customer Refund
−¥510
−¥1020
Platform Discount Refund
−¥25
−¥50
Commission Fee Rate
7%
Commission Fee Formula
Commission Fee = Commission Fee Rate % × (Customer Payment + Platform Discount − Customer Refund − Platform Discount Refund)
Commission Fee
7% × (¥1200 + ¥0 − ¥0 − ¥0)
= ¥84
7% × (¥950 + ¥50 − ¥0 − ¥0)
= ¥70
7% × (¥1020 + ¥50− ¥510 − ¥25)
= ¥37.45
7% × (¥1020 + ¥50 − ¥1020 − ¥50)
= ¥0
Example2: Order with products from multipleAssuming a customer's order contains 2 items, subject to 10% and 9% fee rate respectively.
Item A
Item B
Customer Payment (incl. shipping&tax)
¥80
¥1300
Seller Discounts
¥10
¥0
Platform Discounts
¥10
¥200
Customer Refunds
Platform Discount Refunds
Commission Fee Rate
10%
9%
Commission Fee Formula
Commission Fee = Commission Fee Rate % × (Customer Payment + Platform Discount − Customer Refund − Platform Discount Refund)
Commission Fee
10% × (¥80 + ¥10 − ¥0 − ¥0)
= ¥9
9% × (¥1300 + ¥200 − ¥0 − ¥0)
= ¥135
Total Commission Fee
¥144