- How does the affiliate program work?
You can add affiliate products to your TikTok Product Showcase and earn commissions on qualifying purchases. Different products have different commission rates.
- How do I access the affiliate program?
The affiliate program is available for all creators. To access the affiliate program, you need to verify your name and make sure it matches the name on your beneficiary account. Your name can't be changed after it is submitted for verification. If the information is inaccurate, the withdrawal can't be processed and you won’t receive your commissions.
- How do estimated commissions work?
The estimated commission is calculated by multiplying the product's average discounted price by the commission rate. The final total earnings may vary depending on the discounts available to different customers when placing an order.
- How do I receive commissions?
You'll earn commissions from qualifying purchases of affiliate items. Your commission is calculated using this formula: Commission = (Revenue - Refunds) x Commission rate, which may vary from the estimated commission displayed on the Product Marketplace or product detail page due to consumers using different coupons. After a customer purchases one of your affiliate items, we'll show an estimated commission on the affiliate orders page. This estimated commission is not final. Your final commission is calculated based on the actual revenue.
- When will I receive the commission?
You can receive commissions only after the seller's orders are settled. Therefore, the timing of commission payments to creators will depend on the seller's settlement period, which may be on the 3rd, 15th, or 31st day after the order becomes delivered. Commissions for some orders may take longer due to disputes or refund or return requests. Commissions can't be paid until the dispute or request is resolved. You can see your withdrawable commissions in the "Earnings" section of the E-commerce Creator Center and add your beneficiary account to withdraw your commissions.
- How do I contact customer support?
If you have any questions about the affiliate program or your commission, contact the TikTok support team. Include a full description and any relevant details, so we can help resolve your request.
- What happens if the seller adjusts the commission rate?
If a seller highers a commission, it takes effect immediately. If a seller lowers a commission, it won't take effect immediately. For products you've already added to your showcase or linked in videos, you'll continue to earn the higher commission for 30 days. After that, the commission will update.
- How to change commission settings in multiple countries?
You can change your commission settings in the product details page> promoting info> earning details. You can't change the settings for products in videos that have already been posted. To apply new settings to a video, update your settings and then re-post the video.
