Shipping Solution
Shipped by Seller
Feature | Shipped by Seller |
Enrollment | Through Seller Center |
Inventory Storage Ahead of Shipping | Managed by seller |
Setting Preferred Carriers (Additional carriers will be added over time.) | Sellers can choose from eligible carriers, including Sagawa Express, Yamato Transport, Japan Post, Seino Transportation, Seino Super Express,Amazon Logistics, Nippon Express,Fukuyama Transporting |
Selecting Carrier/Shipping Speed | Managed by seller |
Available Shipping Discounts | TikTok offers promotional discounts on eligible orders * |
Procuring the Shipping Label | Managed by seller |
Splitting Orders into Separate Packages | Available; requires seller action before label printing. Seller is responsible for any additional costs. * |
Combining Multiple Orders into a Single Package | Available; requires seller action before arranging pickup/drop-off. * |
Shipping the Order (Carrier Drop-off or Pickup) | The seller must ensure carrier scanning within 3 business days of order placement. |
Uploading Tracking Numbers | Seller uploads tracking number |
Returns/Refunds Management (Approval/Rejection) | Managed by seller |
Seller Compensation Claims for Logistics Issues | Not eligible for any seller compensation related to logistics issues. |
Customer Service for Buyers Facing Logistics Issues | Managed by Seller |
